<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Max4Advisors Knowledge Base</title>
	<atom:link href="http://www.max4advisors.ca/support/kb/?feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://www.max4advisors.ca/support/kb</link>
	<description>Your online support resource for Max4Advisors</description>
	<lastBuildDate>Sun, 19 Jun 2011 09:04:01 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.4</generator>
		<item>
		<title>MaxExchange Remote issue &#8211; &#8220;Could not find stored procedure&#8221;</title>
		<link>http://www.max4advisors.ca/support/kb/?p=214</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=214#comments</comments>
		<pubDate>Mon, 02 May 2011 14:45:32 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Configuration]]></category>
		<category><![CDATA[Known Issues]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=214</guid>
		<description><![CDATA[Issue: When launching Maximizer on a MaxExchange remote machine with Max4Advisors installed, the following error message appears multiple times: CheckThisUDF: [Microsoft][ODBC SQL Driver][SQL Server] Could not find stored procedure 'M4A_GetUdfProfileFromTypeId'. Cause: MaxExchange synchronizes table data between address book databases, but it does not synchronize database objects such as Stored Procedures. Workaround: Launch Maximizer and log [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=214</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Incompatible Software – Maximizer OrderDesk</title>
		<link>http://www.max4advisors.ca/support/kb/?p=208</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=208#comments</comments>
		<pubDate>Thu, 07 Oct 2010 14:47:27 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Incompatible Software]]></category>
		<category><![CDATA[Troubleshooting]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=208</guid>
		<description><![CDATA[We have received reports that in some cases Maximizer&#8217;s OrderDesk feature can interfere with Max4Advisors or cause stability issues in Maximizer after Max4Advisors is installed. We recommend that you disable the OrderDesk feature by going into Setup &#62; Preferences in v11 (File &#62; Preferences in v10), clearing the &#8220;Enable OrderDesk&#8221; checkbox on the &#8220;System Default&#8221; [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=208</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Registering Max4Advisors, step 1 &#8211; Sending us your user information</title>
		<link>http://www.max4advisors.ca/support/kb/?p=28</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=28#comments</comments>
		<pubDate>Fri, 01 Oct 2010 19:28:16 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Registration]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Windows 7]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=28</guid>
		<description><![CDATA[Evaluation copies of Max4Advisors have no time limit: they function indefinitely with minor functionality removed. For example, data can be entered but not modified. When you purchase a license, the registration process will unlock all features. If you have a shared Address Book with three (3) machines accessing the Address Book you must purchase three [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=28</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Registering Max4Advisors, step 2 &#8211; Applying your registration code</title>
		<link>http://www.max4advisors.ca/support/kb/?p=161</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=161#comments</comments>
		<pubDate>Fri, 01 Oct 2010 18:51:22 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Registration]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Windows 7]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=161</guid>
		<description><![CDATA[(We occasionally hear reports of people having difficulty getting their registration codes to work. When this happens it is often because there is more than one instance of the Max4Advisors Registration Utility running. The Code-Lock dialog does not appear in the Windows Start Bar and can easily get hidden behind other windows. So, here is [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=161</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Install issue: Max4Advisors tabs do not appear</title>
		<link>http://www.max4advisors.ca/support/kb/?p=154</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=154#comments</comments>
		<pubDate>Mon, 06 Sep 2010 12:55:48 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Installation]]></category>
		<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[Windows 7]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=154</guid>
		<description><![CDATA[Issue: After installing Max4Advisors under Vista or Windows 7 the Max4Advisors tabs (&#8220;Annual&#8221;, &#8220;Insurance&#8221;, and &#8220;Investments&#8221;) do not appear in Maximizer. Resolution: When launching Maximizer for the first time after installing Max4Advisors under Vista or Windows 7 you must right-click the Maximizer icon and choose &#8220;Run as administrator&#8221;. Then, once you have confirmed that the [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=154</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Display Issue: Maximizer CRM 11 and Windows XP</title>
		<link>http://www.max4advisors.ca/support/kb/?p=135</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=135#comments</comments>
		<pubDate>Wed, 09 Jun 2010 19:34:38 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Known Issues]]></category>
		<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[Maximizer CRM 11]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=135</guid>
		<description><![CDATA[Issue: You are running Maximizer CRM 11 and Max4Advisors under Windows XP. When you right-click in a Max4Advisors tab and choose &#8220;Search&#8221; or &#8220;Print&#8221; you see a dialog that looks &#8220;blacked out&#8221; like this: Status: This is a known issue. We are investigating. Workaround: You can avoid this issue by changing your Windows XP display [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=135</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Upgrade issue: Columns not visible</title>
		<link>http://www.max4advisors.ca/support/kb/?p=116</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=116#comments</comments>
		<pubDate>Wed, 14 Apr 2010 21:38:16 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[Upgrading]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=116</guid>
		<description><![CDATA[Issue: After upgrading Max4Advisors you cannot see some of the new columns in the Max4Advisors tabs. Resolution: Close Maximizer, then do Start &#62; All Programs &#62; Max4Advisors &#62; Reset Column Widths This will reset the column widths for all Max4Advisors tabs and make the new columns visible.]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=116</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Upgrade issue: Empty Max4Advisors tabs</title>
		<link>http://www.max4advisors.ca/support/kb/?p=113</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=113#comments</comments>
		<pubDate>Wed, 14 Apr 2010 21:33:29 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[Upgrading]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=113</guid>
		<description><![CDATA[Issue: After upgrading Max4Advisors your tabs are all empty. Resolution: Remember to launch the Max4Advisors Configuration Utility and &#8220;Update configuration of current address book&#8221; to update your address book database.]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=113</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to upgrade Max4Advisors</title>
		<link>http://www.max4advisors.ca/support/kb/?p=107</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=107#comments</comments>
		<pubDate>Wed, 14 Apr 2010 21:24:36 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Upgrading]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=107</guid>
		<description><![CDATA[To upgrade Max4Advisors, simply do the following: Ensure that all Maximizer modules (i.e., Maximizer CRM, Maximizer Administrator) are closed. Run the Max4Advisors installer. DO NOT UNINSTALL your previous version of Max4Advisors unless instructed to do so. After the upgrade is complete, launch Maximizer, open your address book, then launch the Max4Advisors Configuration Utility and click [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=107</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>XML Import &#8211; Step 1: Schema Validation</title>
		<link>http://www.max4advisors.ca/support/kb/?p=80</link>
		<comments>http://www.max4advisors.ca/support/kb/?p=80#comments</comments>
		<pubDate>Fri, 05 Mar 2010 00:22:42 +0000</pubDate>
		<dc:creator>Tech Support</dc:creator>
				<category><![CDATA[Importing]]></category>
		<category><![CDATA[schema]]></category>
		<category><![CDATA[validation]]></category>
		<category><![CDATA[XML]]></category>
		<category><![CDATA[XSD]]></category>

		<guid isPermaLink="false">http://www.max4advisors.ca/support/kb/?p=80</guid>
		<description><![CDATA[The first step in ensuring that your XML file can successfully be used to import Annual, Insurance, or Investments data into Max4Advisors is to have one that conforms to the Max4Advisors XML Schema Document (XSD). The schema document is available here. Once you have created your XML file you can validate it against the schema [...]]]></description>
		<wfw:commentRss>http://www.max4advisors.ca/support/kb/?feed=rss2&#038;p=80</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

